Say Anything Design Policies:
ORDERING
When placing an order we utilize information provided the user though
our on-line order form. To adequately process the order the customer
must provide all pertinent contact information including name, shipping
and billing address, telephone contact information in addition to their
financial information, such as credit card number and expiration date.
This information is used for billing purposes and to fill customer's
orders. This contact information is then utilized to process and
fulfill the order or to contact the customer in case there is any
trouble in processing their order.
ABOUT COOKIES
Cookies provide users with easier access to a number of web related
activities. Cookies are essentially pieces of digital information that
are downloaded to the users computer for storing useful information
that can be readily called up when necessary for future transactions
and for record keeping. Cookies allow for easier web browsing for user
by storing such things as passwords and preferences while recording and
tracking purchases when you visit a particular website. The use of
cookies in this manner is considered a standard for the industry, and
cookies are utilized by most major retail web sites on the Internet
today.
HOW SAYANYTHINGDESIGN.COM USES
COOKIES:
sayanythingdesign.com uses cookies to store the various types of
information including: when you last logged into the site, your
username and password, and your preferred "theme view", depending how
you set it in preferences. These cookies are stored on your web browser
and will automatically pull up and display required information as
needed. In order to effectively utilize our on-line store it is
necessary for you to have cookies enabled within your browser.
sayanythingdesign.com also utilizes cookies to allow your computer to
remember that you've registered with us, this speeds up our ability to
respond to your order and increases your ease of usage when you visit
our site in the future. We do not use cookies to track your movement,
gather consumer information or for any purposes other than to enhance
your use of our site. If you choose to disable the use of cookies in
your browser, or if your browser does not support cookies, you cans
still browse through our site, however you may be limited in terms of
functionality in some areas and may not be able to purchase items
directly through our on-line store.
LOG IN FILES:
Our system utilizes customer IP addresses allowing us the ability to
analyze trends in buying patterns, effectively administrate the site,
track our customers movement through the site, as well as gathering a
range of general demographic information for our use. IP
addresses are not linked to any personally identifiable customer
information.
INFORMATION SHARING: We may, from time to time, choose to share collected demographic information with our affiliated business partners and advertisers. This information is in no way linked to any personal information that you provide to us, nor can it be used to identify any individual customer. We utilize a credit card processing company to bill our customers for the products and services they may purchase. These companies do not keep, share, store or use any personally identifiable customer information for any purposes other than fulfilling your order.
COPYRIGHT NOTICE: All the graphics and designs, as well as all pages on our website, are protected by U.S. and international copyright laws. We are able to track images that have been downloaded, so please don't do it. We will take any legal means necessary to protect our hard work, so please respect the laws, and our copyrights.
WEB LINKS TO OTHER SITES: Please be aware that this web site contains hyper-links that lead to other related sites that may not be directly affiliated with our company. We cannot therefore be responsible for the privacy practices of these other sites. We highly suggest that all our users to be aware when they leave our site and recommend that they read the privacy statements of each and every web site carefully that may collect personally identifiable information. Our privacy policy is only applicable to information collected specifically by this Web site.
CONTESTS & SURVEYS: On occasion our site may request certain information from users in the form of contests or surveys. Your direct participation in these programs is completely voluntary. It is your choice whether or not to provide us with this particular information. The types of information requested in these programs may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Specific contact information will be utilized to notify contest winners and for awarding prizes. Survey information will be used for purposes of monitoring or improving the user interface and customer satisfaction in relation to our site. Your cooperation is appreciated.
REFERRALS
Our site users may from time to time choose to utilize our referral
service in order to inform a friend or family member about our site. In
this instance we will ask for this individuals contact information
including their name and email address. We then automatically send them
an e-mail invitation to visit the site mentioning you as a referral.
This information is collected and stored strictly for the purpose of
sending this one-time e-mail communication. The individual can simply
contact Say Anything Design using
our online form to request that their information be removed
from our database should they choose that they are not interested in
our products or services.
PRIVACY POLICY
The privacy, security and protection of our customers
personally identifiable information is of utmost importance to us. We
take every measure possible to guard this information while it is being
transmitted from your computer to our servers and utilize the latest
encryption software in doing so. The only employees who are allowed
access to this information are those who require it to fulfill your
customer requests and orders. Every one of our customer service
representatives has signed a compressive nondisclosure
agreement, which includes explicit legal confidentiality protections.
Any employee who violates our privacy and/or security policies is
subject to disciplinary action, including possible termination and
civil and/or criminal prosecution. Should you have any questions about
the security at our website or protection of your personal information,
we invite you to contact us via email using
our online form. We are happy to answer any questions you
may have and provide you with any details you may require in regards to
specific matters relating to protection of your account information.
ACCEPTANCE OF TERMS
By utilizing this site, you are signifying your agreement and consent
to the Say Anything Design website user policy. If you do
not agree to this policy, we ask that you please do not use our website
for your transaction. Your continued use of the Say Anything
Design site following the posting of any changes or updates
to these terms and conditions will further signify your agreement to
those changes. Any further questions you may have can be forwarded to
us using our online form.
REFUNDS/EXCHANGES:
We offer a 30 Money Back Guarantee on almost every product we offer.
Please conact customer service using
our online form, in advance to obtain an RMA number (Return
Merchandise Authorization) within 30 days of purchase date. We will
give you a shipping address to return products to when you call.
ORDER CANCELLATIONS :
Please submit any cancellation via our online form.
Email cancellations must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.
Every effort will be made to accommodate the
cancellation of your order, providing your order has not been charged
and/or shipped out. In the event that a cancellation was submitted (via
email or phone), and your order was shipped out after, we will gladly
refund the complete balance charged including shipping. However, if the
cancellation was documented as received after the order was shipped, we
will refund the merchandise total less shipping.
Secure Online Ordering
